Lean version of ISO 13407, the human-centered design standard

1. Understand supported activities situations and goals. Produces requirements. 2. Sketch outlines of functional solutions. Produces feedback.

A User-Centered Design process: first draft

A good service and user experience designer does two things: understands the needs that are related to a product or service, and creates solutions that fulfil these needs. The stages of creating and u... Read more

Usability Test and Contextual Interview

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Usability testing and contextual interview are very similar methods. Many specialists just have a tendency to focus on narrow, strictly-beforehand-defined questions in usability tests. This approach d... Read more

Usability test session structure

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I notice that I order usability test tasks usually in the following way: Participant's own tasks. "What did you do last when you used this? [...] Let's try this now." Structured tasks. "Your girlfrien... Read more

Perceived quality is no guarantee of high quality UX evaluation

Teemu Talja

user research

Lean version of ISO 13407, the human-centered design standard

A User-Centered Design process: first draft

Usability Test and Contextual Interview

Usability test session structure

Perceived quality is no guarantee of high quality UX evaluation